Internet Returns Policy
I realise sometimes that when purchasing items over the internet, there are any number of reasons why you may find it not exactly as you expected, or the item doesn't match your outfit in the way you anticipated.
For this reason, I offer a full refund for bracelets and necklaces, provided the item is returned within seven days of receipt. Postage from you to me is the responsibility of the purchaser.
For earrings, there will be a deduction of £1.50, for screw type earrings the deduction will be £3.50. This is for health and safety reasons, the finding cannot be re-used after the buyer has tried the items on. Please be aware that I cannot take your word for it that you have not tried the item on.
If in the unlikely event your item is faulty, the reimbursement will be in full.
Please be aware when ordering multiple items - say three or four identical necklaces for your bridesmaids - that the returns policy applies to single items or single sets of beads only. If you anticipate the item may not be exactly what you want, it would be best for you to order a single item first to ensure you can take advantage of this returns policy. I am a small business and unable to take multiples of a single item back into stock.
This policy is over and above my legal obligations towards purchasers and your statutory rights are unaffected by this policy.
